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Frequently asked questions
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How long does shipping take?
1–2 business days to dispatch, then 2–5 days standard or 1–2 days express, Australia-wide.
Can I return something?
Yes — 30 days, unused, original packaging. Faulty items are replaced or refunded under Australian Consumer Law regardless.
Do you ship internationally?
New Zealand yes; elsewhere on request.
Is Afterpay available?
Yes, along with PayPal, Shop Pay, Apple Pay and cards.
Where are products made?
Designed in Melbourne, made by audited partners in Vietnam and Portugal.
Gift wrapping?
Yes — free, with a handwritten card. Add a note at checkout.